Your Cart

arpara AIO 5K Privacy Policy

This Privacy Policy (hereinafter referred to as "Policy") describes how arpara Technology Co. Ltd and its related companies (hereinafter referred to as "arpara" or "we/our") collect users' personal information from arpara website, devices, applications and services (hereinafter collectively referred to as "Services"), use and share such information. arpara strives to comply with all laws applicable to our processing of the collected information about you. This Policy is subject to laws that are stricter than those listed here.

We may supplement or revise this Policy, and relevant documents will be updated at that time. We may also issue a separate privacy statement for some of the Services, in which case this Policy will not be applicable. For example, some independent policies may apply to the information collected from your device through reporting functions such as "Inform arpara of Usage" and "Inform arpara of Errors".

Note: Your wireless internet service provider, mobile operating system provider and/or third-party applications, toolbars, services, "plug-ins", social media platforms and websites may also collect, use and share information about yourself, your device and your usage. The scope of application of arpara's privacy policy does not cover any third party and their products, operations or services. arpara has no control over how third parties collect, use or protect your data. Please check the privacy policy of third parties for more information. Please download applications from reputable third parties, and only cooperate and contact with reputable third parties.

1. Information Provided by You

When you use our Services, you may provide us with information online or offline, such as your name, email address, postal address, telephone number, fax number, date of birth, device identifier, your operator information, photos, videos and demographic information (gender, company or organization name, occupation, language preference, city, country/region, postal code, zone code and time zone, etc.). If you purchase Services from us, we may also save your credit card number or other payment information as needed. We may obtain any information provided by you to us and associate it with information collected from other sources (including social media accounts you choose to associate with our Services) or information received from other companies.

2. Information Automatically Collected by Us

When you use our Services, we will automatically collect some information. We may collect information about your use or behavior regarding our Services. When you visit our website, the information we may automatically record includes your operating system, Internet Protocol (IP) address, access time, browser type and language. When you use our devices, download and use our applications, or access our Services from your devices, we may also record information about your devices and your use of our applications and Services. For example, we may record the date of your device activation, telephone number, device type, serial number, device identifier (such as IMEI, MEID, serial number, CID, MID and MCC ID), the type and version of mobile operating system equipped for your device, the applications and software you installed and used, your usage behavior, the content you viewed or used, and the time stamp records of data exchange. You can use the services to back up and store the data and content on your device with the help of an independent third-party service provider. Our product integrates Umeng and SDK, and will collect device identifiers (IMEI/Mac/android ID/IDFA/OPENUDID/GUID, SIM IMSI information) to uniquely identify the device, so as to share messages with the target device. Our products will also collect geographic location information, identify sharing channels, and provide anti-cheating services. See the Privacy Policy on We may also record information about your use of cookie, local shared objects (LSO) and similar methods (examples are defined below). We may automatically link any information about you collected by these methods with the information you provide for us and other information we collect about you according to the provisions of this Policy.

  • Web beacon. Web beacon is an electronic image which may be used on ourwebsite or in e-mail, in order to send cookie, count visits and collect the information regarding your usage behavior and activity effect, for example, whether you opened and operated the e-mail we sent you.
  • Cookie is small data file saved on your hard disk by website. The purposes of Cookie include helping us improve your experience of using ourwebsite and Services. We use Cookie to learn which aspects and features of our website are popular, and to calculate the number of visits to our website. We can also use the information collected from Cookie to customize the content and place our advertisements accurately. To learn more about how to manage your privacy and cookie storage settings, please click the link below.
  • Local shared object ("Flash Cookie"). We use local shared object (also called "Flash Cookie") to store your preferences (such as volume control), or display content according to your browsing acts on ourwebsite, so as to provide you with personalized browsing experience. Flash Cookie is different from other Cookies because the amount and type of data it collects and the way it stores data are different. To learn more about how to manage your privacy and Flash cookie storage settings, please click the link below.
  • For users in the United States, please click:

  • Data regarding usage and error report. In addition to automatically collecting the above information, we may also collect detailed data about your device usage and your device error reports. When you participate in such plans, you will help us understand how you use the device, so as to improve the products and services of arpara devices and other trusted partners. arpara may re-identify such data in appropriate circumstances, like when you request technical support, choose to use a specific arpara service or application, or create an arpara account. To learn more about data regarding your device usage and error report, and/or change your participation options, please go to "Settings". Settings about usage and error data will not affect arpara's collection of activation data without identity information or data about specific arpara applications and Services you choose to use (including arpara account), and will be subject to the restrictions described in this Policy.
  • When you use arpara VR headset, all-in-one device or other products with arpara eye tracking function, your device will collect your eye tracking information with your consent. When the arpara eye tracking function is activated, the information collected with your consent or reasonable information required to satisfy your experience will be used, including eye gazing information (such as the direction where your eyes gaze and blink). Such eye tracking information (not the eye images) may be used by applications or services that are used to interact with you. Although arpara has restrictions on how third-party applications or service providers use your eye tracking information, arpara is not responsible for how this third party uses your information. You should review the privacy policy of this third party to understand how the third party uses your information. If you don't want these third-party applications to use your eye tracking information, you can change your permission settings in the application (if the application supports this operation) or uninstall the application from the device. Other third parties (including third-party analysis service providers and third-party advertising service providers described in the following sections) may also automatically collect the same or similar information about you and your device when you use the services, including information about your online activities and personal identity across third-party websites and applications.

4. Use of Your Personal Information:

arpara may use your information (including personal information) to:

  • Operate and improve ourwebsite, products, Services and marketing activities;
  • Provide you with customized experience, contents, marketing activities and suggestions;
  • Respond to your comments and questions and provide customer services;
  • Provide and deliver the products and services you need;
  • Send you information related to your request and purchase, including confirmation, invoice, technical bulletin, update, security alert, and support and management information;
  • Communicate with you on information about competitions, promotions, awards and upcoming events, and news about products and services provided by arpara and its selected partners (we will provide such contents according to your choice, as stated in ourpolicy), handle and provide competitive events and awards;
  • Link or combine your personal information with other information obtained by us about your use of other arpara Services and information from third parties for the purposes disclosed by us in this Policy, including helping us understand you and your needs, and providing you with suggestions, better services and customized marketing activities;
  • Guard against, investigate and stop fraudulent and unauthorized or illegal acts;
  • Filter the content to be displayed as part of the service;
  • Edit usage and other statistical data and insights related to services; and promote the sharing of information and contents you upload through social media.

5. Sharing of Personal Information

Your shared information

This service allows you to connect and share your actions, comments, content and information with the public or your designated individuals. You can also connect to third-party social media platforms, websites, applications and services (hereinafter referred to as "Third-party Shared Services") and share your information through "plug-ins", small plug-ins, buttons and other third-party functions provided by or related to our Services. When you choose whom is connected with and what to share and disclose, please pay attention to your privacy needs. We cannot control the privacy or security of the information you choose to disclose or share with others. We also cannot control any Third-party Shared Services or their operations (including the data collected by these Third-party Shared Services from you and your device or the way they use such data) and are not responsible for the above. Please check the privacy policy of all Third-party Shared Services to understand their privacy practices.

Our shared information

We may share your personal information in the following ways:

  • With your consent, for example, you may allow us to share your personal information with ourpartners on the co-branded website, or you may use our Services to connect to our partners' services or request them to provide information. The use of your personal information by our partners will be subject to their privacy policies.
  • For the purpose of commercial transactions (or negotiations on commercial transactions) involving the sale or transfer of all or part of ourbusiness or assets. Commercial transactions may include any merger, financing, acquisition, or bankruptcy or litigation.
  • For legal, protection, security and safety purposes, including:
    • Comply with legal or regulatory requirements, and respond to legal requests and legal proceedings;
    • Protect the rights and property of arpara, ouragents, customers and others, including enforcing our agreements, policies and terms of use, and protecting our network and physical assets;
    • Protect the safety of ouremployees and agents, customers or any other personnel in case of emergency.
    • Share with people who use information to provide services for us or use information on our
    • Share with wireless internet service providers. Their use of your information is subject to their privacy policy.

We may share the aggregated and de-identified data with others for any purpose.

6. Storage, Transmission and Retention of Your Information

The information we collect may be stored on your mobile phone or our server, transmitted to China, the United States, European Union member states/regions and any other countries/regions where arpara or its service providers have deployed their facilities, including those jurisdictions that may not have data privacy laws that can provide the same protection as the countries/regions you belong to, and stored and processed in these areas. However, we will protect the personal information we obtain according to this Policy. By using our Services, you agree to our transfer of your personal data in accordance with this Policy. The retention period of our collected personal information may be as long as the time required to fulfill the purpose outlined in "Use of your personal information" above, or equal to the time period specifically required by applicable laws and regulations.

7. Information Selection and Change

Our marketing email will tell you how to choose to stop receiving other marketing emails. If you choose to stop receiving, we may still send you non-marketing emails. Non-marketing emails include emails related to your account and our business dealings with you, which may include requests to invite you to participate in surveys about your use of our Services and your satisfaction with our Services. You can send us a request about your personal information through our contact information below. You can request to change your contact information or marketing method, and update, access, delete or make other changes to your personal information or the contents you posted on our Services. If it is not required by law, we may not agree to such application. When you use our Services, the third parties and us may require you to choose to use certain mechanisms for tracking, including tracking your usage of different websites, applications and online services at different time. You can offer settings on your device that enable you to change the way others and us collect certain information about you. Please read your product manual to learn more about the settings on your device. Many browsers have been set to accept Cookie unless you change your settings. Deleting or rejecting our Cookie may affect the way our website and Services serve you, and may delete or disable the exit Cookie set by us and third parties. Some of our third-party advertising service providers also provide options for the use of Cookie to place customized advertisements according to your personal information and preferences. To learn more, please visit Although we have given you choices with other parties as further explained in this Policy, there are still many ways including web browser signals or similar mechanisms to instruct you to disable the tracking function. We do not know and will not use any of these mechanisms.

8. Security of Your Personal Information

We vigorously protect personal information by taking appropriate physical, technical and organizational measures to help resist unauthorized or illegal access, use, processing or alteration of your information obtained through our Services, and prevent the leakage or loss of such personal information. Although we take various measures to use and improve various security protection means, no system or technology is absolutely secure. If you think that there is a technical weakness that affects arpara's service quality or you have doubts about personal information protection and this Policy, please visit to report such problems. We are not responsible for the security of any independent third-party applications and services, or the behavior of these applications and services that may collect data about you. Please consult these third parties about how they can keep your data secure.

9. Changes to this Privacy Policy

We may change this Policy. If we make any changes to this Policy, these changes will be published on this page and you will be notified. We will revise the update date below. If you continue to use our device or Services after the release of update or revision of this Policy, you are regarded to state and guarantee that you have read and understood the above update or revision.

Reignite Our Imagination